After spending 3-1/2 hours enduring the long lines, surly clerks and insane regulations at the Department of Motor Vehicles, I stopped at a toy store to pick up a gift for my son. I brought my selection – a baseball bat – to the cash register.”Cash or charge?” the clerk asked.”Cash,” I snapped. Then apologizing for my rudeness , I explained, “I’ve spent the afternoon at the motor-vehicle bureau.””Shall I giftwrap the bat?” the clerk asked sweetly.”Or are you going back there?”