True Computer Story

I was helping someone set up his computer, and he wanted to log in with a password….now you have to understand he’s got somewhat of a rebellious attitude and goes for the shock effect…so when the computer asked him to enter his password, he keys in ‘penis’…I nearly fell off the chair from laughing so hard when the computer replied:

*** PASSWORD REJECTED. NOT LONG ENOUGH ***

Helpdesk #3

These are stories from help desks around the country.

At 3:37 a.m. on a Sunday, I had just looked at the clock to determine my annoyance level, when I received a frantic phone call from a new user of a Macintosh Plus. She had gotten her entire family out of the house and was calling from her neighbor’s. She had just received her first system error and interpreted the picture of the bomb on the screen as a warning that the computer was going to blow up.

—————————————-

Tech Support: “I need you to right-click on the Open Desktop.”
Customer: “Ok.”
Tech Support: “Did you get a pop-up menu?”
Customer: “No.”
Tech Support: “Ok. Right click again. Do you see a pop-up menu?”
Customer: “No.”
Tech Support: “Ok, sir. Can you tell me what you have done up until this point?”
Customer: “Sure, you told me to write ‘click’ and I wrote ‘click’.”
At this point I had to put the caller on hold to tell the rest of the tech support staff what had happened. I couldn’t, however, stop from giggling when I got back to the call.)
Tech Support: “Ok, did you type ‘click’ with the keyboard?”
Customer: “I have done something dumb, right?”

—————————————-

One woman called Dell’s toll-free line to ask how to install the batteries in her laptop. When told that the directions were on the first page of the manual the woman replied angrily, “I just paid $2,000 for this damn thing, and I’m not going to read the book.”

—————————————-

Customer: “I received the software update you sent, but I am still getting the same error message.”
Tech Support: “Did you install the update?”
Customer: “No. Oh, am I supposed to install it to get it to work?”

—————————————-

Customer: “I’m having trouble installing Microsoft Word.”
Tech Support: “Tell me what you’ve done.”
Customer: “I typed ‘A:SETUP’.”
Tech Support: “Ma’am, remove the disk and tell me what it says.”
Customer: “It says ‘[PC manufacturer] Restore and Recovery disk’.”
Tech Support: “Insert the MS Word setup disk.”
Customer: “What?”
Tech Support: “Did you buy MS word?”
Customer “No…”

—————————————-

Tech Support: “Ok, in the bottom left hand side of the screen, can you see the ‘OK’ button displayed?”
Customer: “Wow. How can you see my screen from there?”

—————————————-

Customer: “Uhh…I need help unpacking my new PC.”
Tech Support: “What exactly is the problem?”
Customer: “I can’t open the box.”
Tech Support: “Well, I’d remove the tape holding the box closed and go from there.”
Customer: “Uhhhh…ok, thanks….”

—————————————-

Customer: “I’m having a problem installing your software. I’ve got a fairly old computer, and when I type ‘INSTALL’, all it says is ‘Bad command or file name’.”
Tech Support: “Ok, check the directory of the A: drive-go to A:> and type ‘dir’.”
Customer reads off a list of file names, including ‘INSTALL.EXE’.
Tech Support: “All right, the correct file is there. Type ‘INSTALL’ again.”
Customer: “Ok.” (pause) “Still says ‘Bad command or file name’.”
Tech Support: “Hmmm. The file’s there in the correct place-it can’t help but do something. Are you sure you’re typing I-N-S-T-A-L-L and hitting the Enter key?”
Customer: “Yes, let me try it again.” (pause) “Nope, still ‘Bad command or file name’.”
Tech Support: (now really confused) “Are you sure you’re typing I-N-S-T-A-L-L and hitting the key that says ‘Enter’?”
Customer: “Well, yeah. Although my ‘N’ key is stuck, so I’m using the ‘M’ key…does that matter?

—————————————-

At our company we have asset numbers on the front of everything. They give the location, name, and everything else just by scanning the computer’s asset barcode or using the number beneath the bars.
Customer: “Hello. I can’t get on the network.”
Tech Support: “Ok. Just read me your asset number so we can open an outage.”
Customer: “What is that?”
Tech Support: “That little barcode on the front of your computer.”
Customer: “Ok. Big bar, little bar, big bar, big bar. . .”

—————————————-

And the best for last!!!!
Customer: “I got this problem. You people sent me this install disk, and now my A: drive won’t work.”
Tech Support: “Your A drive won’t work?”
Customer: “That’s what I said. You sent me a bad disk, it got stuck in my drive, now it won’t work at all.”
Tech Support: “Did it not install properly? What kind of error messages did you get?”
Customer: “I didn’t get any error message. The disk got stuck in the drive and wouldn’t come out. So I got these pliers and tried to get it out. That didn’t work either.”
Tech Support: “You did what sir?”
Customer: “I got these pliers, and tried to get the disk out, but it wouldn’t budge. I just ended up cracking the plastic stuff a bit.”
Tech Support: “I don’t understand sir, did you push the eject button?”
Customer: “No, so then I got a stick of butter and melted it and used a turkey baster and put the butter in the drive, around the disk, and that got it loose. Then I used the pliers and it came out fine. I can’t believe you would send me a disk that was broke and defective.”
Tech Support: “Let me get this clear. You put melted butter in your A: drive and used pliers to pull the disk out?”
At this point, I put the call on the speaker phone and motioned at the other techs to listen in.
Tech Support: “Just so I am absolutely clear on this, can you repeat what you just said?”
Customer: “I said I put butter in my A: drive to get your crappy disk out, then I had to use pliers to pull it out.”
Tech Support: “Did you push that little button that was sticking out when the disk was in the drive, you know, the thing called the disk eject button?” Silence.
Tech Support: “Sir?”
Customer: “Yes.”
Tech Support: “Sir, did you push the eject button?”
Customer: “No, but you people are going to fix my computer, or I am going to sue you for breaking my computer?”
Tech Support: “Let me get this straight. You are going to sue our company because you put the disk in the A: drive, didn’t follow the instructions we sent you, didn’t actually seek professional advice, didn’t consult your user’s manual on how to use your computer properly, instead proceeding to pour butter into the drive and physically rip the disk out?”
Customer: “Ummmm.”
Tech Support: “Do you really think you stand a chance, since we do record every call and have it on tape?”
Customer: (now rather humbled) “But you’re supposed to help!”
Tech Support: “I am sorry sir, but there is nothing we can do for you. Have a nice day.”

Religion school

A girl in R.E. sits in the front row. A kid behind her kepps poking her with a stick. One day, the teacher asks the girl “Who saved us from all sin?” The kid pokes her. ” JESUS CHRIST!” she replies. “Very good, now who do we worship in church?” asks the teacher. The kid pokes he again. “
LORD ALMIGTY!” “Correct, now, what did Eve say to Adam after their 23rd child?” The kid pokes her again. “You jab that thing at me one more time and I swear I`ll break it off!”

The Therapy Session

Three women attend a group therapy session with their kids to find out about their obsessions and how to get over them.

The therapist says that determining their obsession is easy. She turns to the first woman and says “you are obsessed with money because you named your child Penny. You fear not having enough of it.””

The therapist turns to the second woman and says “”you are obsessed with sweets because you named your child Sugar. You must also crave sweets and not get enough of it.””

By now the third woman has heard enough and thinks this is all BS so she turns to her son and says “”come on Dick we are leaving.””

New Caddy

“How was your golf game, dear?” asked Jack’s wife Tracy.

“Well, I was hitting pretty well, but my eyesight’s gotten so bad I couldn’t
see where the ball went.”

“But you’re seventy-five years old, Jack!” admonished his wife, “Why don’t you
take my brother Scott along?”

“But he’s eighty-five and doesn’t even play golf anymore,” protested Jack.

“But he’s got perfect eyesight. He could watch your ball,” Tracy pointed out.

The next day Jack teed off with Scott looking on. Jack swung, and the ball
disappeared down the middle of the fairway. “Do you see it?” asked Jack.

“Yup,” Scott answered.

“Well, where is it?” yelled Jack, peering off into the distance.

“I forgot.”

Zipper Alert

A young woman in a REALLY skimpy skirt was at the bus stop. When the bus arrived and the doors opened she tried to climb the steps. However, her skirt was too tight and her legs couldn’t move. So, she reached behind her and undid her zipper.

She tried to step up again, and still couldn’t, so she reached behind again and played with the zipper.

She tried to climb the steps again…still no luck. So, as she reached behind again, a pair of strong hands picked her up and placed her on the top step.

“What do you think you’re doing?”, she asked the guy behind her.

“Well, I figured the second time you undid my fly we were at least good friends!”

Military Talk

One reason the Services have trouble operating jointly is that they don’t speak the same language.

For example, if you told Navy personnel to “secure a building,” they would turn off the lights and lock the doors.

Army personnel would occupy the building so no one could enter.

Marines would assault the building, capture it, and defend it with suppressive fire and close combat.

The Air Force, on the other hand, would take out a three-year lease with an option to buy.