True story from a Novel Netware SysOp:

Caller: “Hello, Is this tech support?�
Tech: “Yes, It is. How may I help you?”
caller: “The cup holder on my PC is broken and I am within my warranty
period. How do I go about getting that fixed?”
Tech: “Did you say a Cup holder?�
caller: “Yes! It is attached to the front of my computer”
Tech:”Please excuse me if I seem a bit stumped, it�s because I am. Did you
receive this as part of a promotional,at a trade show?”
caller: “It came with my computer, I don’t know anything about a promotional,
and it just has 4 X on it.”
At this point the tech rep had to mute the caller because he couldn’t stand it
He was laughing too high. The caller had been using the load drawer of CD-ROM
drive as a cup holder and snapped it off the drive.

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